Shipping Policy
*Introduction*
At NY Kingfisher Associates, we strive to deliver our products and services efficiently and effectively. This shipping policy outlines our procedures for handling and delivering physical products, such as training materials or merchandise, to our customers.
*Shipping Scope*
This policy applies to all physical products sold through our online store or otherwise distributed by us.
*Shipping Rates and Delivery Estimates*
- Shipping rates are calculated based on the weight, dimensions, and destination of the package.
- Delivery estimates are provided at checkout and are based on business days (Monday to Friday, excluding public holidays).
- We strive to ship products within [number] business days of receiving payment.
*Shipping Carriers*
We partner with our shipping carriers, e.g., Singapore Post, FedEx, DHL & others to deliver our products.
*Shipping Address*
- We will ship products to the address provided by the customer during checkout.
- Customers are responsible for ensuring the accuracy of their shipping address.
*Delivery Times*
- Delivery times may vary depending on the shipping carrier and destination.
- We are not responsible for delays caused by shipping carriers or unforeseen circumstances.
*Tracking and Delivery Confirmation*
- We will provide tracking information for all shipments.
- Customers can track the status of their shipment using the tracking number provided.
*Damaged or Lost Shipments*
- In the event of damage or loss, customers should contact us immediately.
- We will work with the shipping carrier to resolve the issue and provide a replacement or refund, as necessary.
*International Shipping*
- We ship products internationally to [list countries or regions].
- Customers are responsible for paying any applicable customs duties, taxes, or fees.
*Changes to Shipping Policy*
We reserve the right to update this shipping policy. Changes will be effective immediately upon posting.
*Contact Us*
If you have any questions or concerns about our shipping policy, please contact us at partner@nykingfisherassociates.